Last updated: 05/24/2025

This Privacy Policy describes how Capes By Sheena (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Information We Collect

Information you provide directly:

  • Name, email, phone number, and address
  • Billing and shipping details
  • Account login credentials
  • Shopping activity (cart, wishlist, viewed items)
  • Customer support messages

Automatically collected data:

  • IP address and browser type
  • Device and network information
  • Website usage and interaction data

Information from third parties:

  • Payment processors handling transactions
  • Service providers like Shopify
  • Marketing and analytics partners

How We Use Your Information

  • To process orders and payments
  • To manage your account
  • To provide customer support
  • To improve website performance and user experience
  • To send marketing and promotional messages
  • To prevent fraud and ensure security

Cookies

We use cookies to improve functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, but some features may not work properly.

Sharing Your Information

  • With service providers (payments, hosting, analytics)
  • With marketing partners for advertising
  • To comply with legal obligations
  • During business transfers (e.g., mergers)

User Content

Any reviews or content you submit publicly may be visible to others. We are not responsible for how others use that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

Security

We implement security measures to protect your data, but no method of transmission over the internet is completely secure.

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.